Product Troubleshooting
When the power goes off WiFi Router is restarting even thought RouterUPS is connected
Some high capacity WiFi Router models restart when the power is disrupted. This is not directly related to the RouterUPS device. However, if you are facing this issue repeatedly, please Submit a Ticket with the Issue Type as Product Not Working. Our ...
RouterUPS is not working
If your recently purchased RouterUPS is not working: Check if the switch on the side of the RouterUPS device is in the ON position Check if the cables and connectors are all tightly fitting into their sockets Check if the power is ON at the wall ...
WiFi Router / Modem Stopped Working After Connecting To RouterUPS
Please check the Self Care Product Support article to check for the compatibility of your WiFi Router with the RouterUPS device variant that you have purchased. If the purchased RouterUPS is compatible with your WiFi Router and you are still facing ...
RouterUPS is not turning on / not working
If your RouterUPS is not turning on, you can try the following steps to see if it can be made to work again. Move the switch provided on the side of the RouterUPS device to ON position Check if all the cables and connectors are tightly plugged in to ...